I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou Tweet Finding unique and authentic ways to build genuine relationships with each and everyone of your customers is the most important thing you can do as a business …
In todays’ massively competitive marketplace knowing your purpose will not only separate your from your competition, if done right, will guide your decisions and create alignment with your brand. For every successful project – defining what you need to do and how you need to do it – is obviously a good and necessary starting point. …
“Marketing without data, is like driving with your eyes closed.” Dan Zarrella Tweet Today, more than ever before, businesses must be effective and targeted in their efforts to market, advertiser and generate new customers. The challenges can seem overwhelming and complex to understand all the new tools and technology available to better understand how consumers …
For some businesses it may seem like an easy question to answer – who is your customer? But the reality to many, if not most, businesses and brands is that we’re actually not sure… and that is big problem. “Your audience is one single reader. I have found that sometime it helps to pick out …
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The foundations of every successful small business project start with some essential strategies. The Customer Experience | The 3 Keys the building a firm and solid foundation are: Know your Why Know your Audience Know your Marketing Know your Why The creation process must begin with the simple, yet elegant question of Why. It can be …
The art of effective listening is essential to clear communication. and clear communication is necessary to management success. James Cash Penney The keys to any business startup, product brand launch or customer experience initiative is to eliminate or at least minimize as much risk as possible from the equation. There are a few ways to …
In these challenging economic times, business owners must focus attention back to ensuring that every action is returning effective results every day. Now more that ever, we are facing the need to examine expenses and revenue channels and make tough decisions. Take a look at these easy ways to save money and control costs. 1. …
In these challenging economic times, business owners must focus attention back to ensuring that every action is returning effective results every day. Now more that ever, we are facing the need to examine expenses and revenue channels and make tough decisions. Take a look at these easy ways to save money and control costs. 1. …
Top 7 | Best Ways to Understand the Customer Experience Read More »
The changes throughout 2020 has accelerated the transitions that have been in the works for the past few years. These impacts have created a new environment and a new playing field for small businesses and brands to connect with their consumers in relevant and authentic ways. 1. Know your Audience You have to start with …
Top 7| Pillars of Customer Experience for Small Businesses Read More »